Refund policy
:root { --bg: #0d0d0d; --surface: #161616; --border: #2a2a2a; --accent: #e8c87a; --accent-dim: rgba(232,200,122,0.12); --text: #f0ece4; --muted: #888; --red: #e05c5c; --green: #6ec98a; } * { margin: 0; padding: 0; box-sizing: border-box; } body { background: var(--bg); color: var(--text); font-family: 'DM Sans', sans-serif; font-weight: 300; min-height: 100vh; padding: 60px 20px; } .wrapper { max-width: 760px; margin: 0 auto; } .brand { font-family: 'Playfair Display', serif; font-size: 13px; letter-spacing: 0.25em; text-transform: uppercase; color: var(--accent); margin-bottom: 12px; opacity: 0; animation: fadeUp 0.6s ease forwards 0.1s; } h1 { font-family: 'Playfair Display', serif; font-size: clamp(2.2rem, 6vw, 3.4rem); font-weight: 900; line-height: 1.05; letter-spacing: -0.02em; margin-bottom: 36px; opacity: 0; animation: fadeUp 0.6s ease forwards 0.2s; } h1 span { color: var(--accent); } .hero-badge { display: inline-flex; align-items: center; gap: 8px; background: var(--accent-dim); border: 1px solid var(--accent); color: var(--accent); font-size: 12px; font-weight: 500; letter-spacing: 0.1em; text-transform: uppercase; padding: 8px 16px; border-radius: 40px; margin-bottom: 48px; opacity: 0; animation: fadeUp 0.6s ease forwards 0.3s; } .hero-badge::before { content: ''; width: 8px; height: 8px; border-radius: 50%; background: var(--accent); animation: pulse 2s infinite; } @keyframes pulse { 0%, 100% { opacity: 1; transform: scale(1); } 50% { opacity: 0.4; transform: scale(0.8); } } .cards { display: grid; gap: 16px; } .card { background: var(--surface); border: 1px solid var(--border); border-radius: 16px; padding: 28px 32px; opacity: 0; animation: fadeUp 0.55s ease forwards; transition: border-color 0.2s; } .card:hover { border-color: #444; } .card:nth-child(1) { animation-delay: 0.4s; } .card:nth-child(2) { animation-delay: 0.5s; } .card:nth-child(3) { animation-delay: 0.6s; } .card:nth-child(4) { animation-delay: 0.7s; } .card:nth-child(5) { animation-delay: 0.75s; } .card:nth-child(6) { animation-delay: 0.8s; } .card-header { display: flex; align-items: center; gap: 14px; margin-bottom: 18px; } .icon { width: 40px; height: 40px; border-radius: 10px; display: flex; align-items: center; justify-content: center; font-size: 18px; flex-shrink: 0; } .icon-gold { background: rgba(232,200,122,0.15); } .icon-red { background: rgba(224, 92, 92, 0.15); } .icon-green{ background: rgba(110,201,138,0.15); } .icon-blue { background: rgba(100,160,240,0.15); } .card h2 { font-family: 'Playfair Display', serif; font-size: 1.15rem; font-weight: 700; letter-spacing: -0.01em; } .card p { font-size: 0.92rem; line-height: 1.75; color: #bbb; margin-bottom: 12px; } .card p:last-child { margin-bottom: 0; } ul.checklist { list-style: none; display: flex; flex-direction: column; gap: 10px; } ul.checklist li { display: flex; align-items: flex-start; gap: 10px; font-size: 0.9rem; color: #bbb; line-height: 1.5; } ul.checklist li::before { content: '✓'; color: var(--green); font-weight: 700; flex-shrink: 0; margin-top: 1px; } ul.crosslist { list-style: none; display: flex; flex-direction: column; gap: 10px; } ul.crosslist li { display: flex; align-items: flex-start; gap: 10px; font-size: 0.9rem; color: #bbb; line-height: 1.5; } ul.crosslist li::before { content: '✕'; color: var(--red); font-weight: 700; flex-shrink: 0; margin-top: 1px; } .highlight-box { background: var(--accent-dim); border-left: 3px solid var(--accent); border-radius: 8px; padding: 14px 18px; margin-top: 14px; font-size: 0.88rem; color: var(--accent); line-height: 1.6; } .tag { display: inline-block; padding: 3px 10px; border-radius: 20px; font-size: 11px; font-weight: 500; letter-spacing: 0.06em; text-transform: uppercase; } .tag-gold { background: rgba(232,200,122,0.15); color: var(--accent); border: 1px solid rgba(232,200,122,0.3); } .tag-red { background: rgba(224,92,92,0.12); color: var(--red); border: 1px solid rgba(224,92,92,0.3); } .tag-green{ background: rgba(110,201,138,0.12); color: var(--green); border: 1px solid rgba(110,201,138,0.3); } .divider { height: 1px; background: var(--border); margin: 14px 0; } .contact-bar { margin-top: 32px; border: 1px solid var(--border); border-radius: 16px; padding: 24px 32px; display: flex; align-items: center; justify-content: space-between; gap: 20px; flex-wrap: wrap; opacity: 0; animation: fadeUp 0.55s ease forwards 0.9s; } .contact-bar p { font-size: 0.88rem; color: var(--muted); } .contact-bar a { color: var(--accent); text-decoration: none; font-weight: 500; font-size: 0.95rem; letter-spacing: 0.02em; border-bottom: 1px solid rgba(232,200,122,0.4); padding-bottom: 2px; transition: border-color 0.2s; } .contact-bar a:hover { border-color: var(--accent); } @keyframes fadeUp { from { opacity: 0; transform: translateY(18px); } to { opacity: 1; transform: translateY(0); } } @media (max-width: 500px) { .card { padding: 22px 20px; } .contact-bar { padding: 20px; } }
NowFox Store
Return & Refund
Policy
Updated Policy · 7-Day Returns
📦
Return Window
You have 7 days after receiving your item to request a return. No exceptions beyond this period.
⏱ Clock starts the day your order is delivered — act quickly!
✅
Eligibility Requirements
Your item must meet all of the following conditions:
- Unworn and unused
- Original tags still attached
- In original packaging
- Receipt or proof of purchase included
🚫
Non-Returnable Items
- Perishable goods (food, flowers, plants)
- Custom or personalized products
- Personal care & beauty products
- Hazardous materials, flammable liquids or gases
- Sale items
- Gift cards
🔄
How to Start a Return
Email us at nowfoxstore@gmail.com to request a return. Once accepted, we'll send you a prepaid return shipping label and instructions.
⚠ Do not send items back without prior approval — they will not be accepted.
⚠️
Damages & Exchanges
Damaged or wrong item? Inspect your order immediately upon delivery and contact us right away — we'll make it right.
Want an exchange? Return your item first. Once accepted, place a new order for the item you want. This is the fastest method.
💳
Refunds
After we receive and inspect your return, we'll notify you of the approval status. If approved:
- Refund issued to your original payment method
- Processed within 10 business days
- Additional processing time may apply per your bank
Still waiting after 15 business days of approval? Email us immediately at nowfoxstore@gmail.com
🇪🇺 EU Customers
Under EU law, you have a 7-day cooling-off period to cancel or return for any reason. Same eligibility conditions apply.